customer

BUSINESS

5 Benefits of Outsourcing Customer Support

According to recent studies approx 37% of small businesses outsource at least one business process. In addition, accounting, IT and financial services are the most common areas in which companies outsource. Many companies outsource marketing strategies like SEO, data analytics, manufacturing and retail, but have you thought about your customer service? This department is critical […]

BUSINESS

Tips to improve your customer service

Have you ever thought about improving your relationship with your customers? If so, that means your mindset is on the road to success. It also means that you are aware that customers are the backbone of your business. One unpleasant experience and they will leave you forever. Therefore, it is very important to focus on

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